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The Mark of Mastery™

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How To Ensure You Get Our Emails

Spam (unwanted email) has been epidemic for many years and that means most email programs are very aggressive about trying to filter out all the trash. Unfortunately this sometimes means that the email you WANT to receive can not get to you.

“Whitelisting” our email domains will ensure your computer network knows that our emails are not unwanted.

The Mark Of Mastery™ sends email from 3 email domains:

  • TheMarkOfMastery.com (password resets, website updates & digests)
  • InfusionMail.com   (in rare cases, account information)
  • ComprehensiveAdvisorServices.zendesk.com   (help desk, email support)

Here are 2 steps you need to take (for each email domain)

  1. If you are working behind a “corporate” firewall (as many of you are):
    • Please ask your Information Technology (IT) department to add our domains to their “Email White-List” (They’ll know what that means).
    • Otherwise our emails won’t even be able to reach your email program.
  2. Click on your email program (below) and follow the instructions for adding each domain
    • This tells your email program that you know who we are and that our emails are not spam.

Gmail

  1. Open Gmail, click the gear icon, then click ‘See all settings’.
  2. Go to ‘Filters and Blocked Addresses’ and click ‘Create a new filter’.
  3. In the ‘From’ section, enter the domain you want to whitelist preceded by an asterisk and @ (e.g., *@example.com).
  4. Click ‘Create filter’, check ‘Never send it to Spam’, and click ‘Create filter’ again.

Outlook.com (Hotmail)

  1. Open Outlook.com, click the gear icon, and select ‘View all Outlook settings’.
  2. Go to ‘Mail’ > ‘Junk email’, then under ‘Safe senders and domains’, click ‘Add’.
  3. Enter the domain you want to whitelist and click ‘Save’.

Yahoo Mail

  1. Click the gear icon, then ‘More Settings’.
  2. Go to ‘Filters’ and click ‘Add new filters’.
  3. Name your filter, in the ‘From’ field select ‘contains’ and enter the domain you wish to whitelist.
  4. Under ‘Choose a folder to move to’, select ‘Inbox’, then click ‘Save’.

Apple Mail (for macOS)

  1. Open Mail, go to ‘Mail’ > ‘Preferences’ from the menu.
  2. Click on the ‘Rules’ tab then ‘Add Rule’.
  3. Set ‘If any of the following conditions are met:’ to ‘From’, ‘Ends with’, and enter the domain.
  4. Set ‘Perform the following actions:’ to ‘Move Message’ to the ‘Inbox’ folder.
  5. Click ‘Ok’ to save the rule.

Microsoft Outlook (Desktop)

  1. Go to the ‘Home’ tab, click ‘Junk’, then ‘Junk E-mail Options’.
  2. Go to the ‘Safe Senders’ tab and click ‘Add’.
  3. Enter the domain you wish to whitelist and click ‘OK’ twice.

Thunderbird

  1. Click the Address Book, then ‘New Contact’.
  2. Enter the email address or domain you want to whitelist and save.
  3. Go to ‘Junk Settings’ for your email account and make sure ‘Personal Address Book’ is checked under ‘Do not mark mail as junk if the sender is in:’.

Windows Mail

  1. Click the gear icon for ‘Settings’, then ‘Options’.
  2. Under ‘Junk email’, go to ‘Safe senders’ and enter the domain you want to whitelist.
  3. Click ‘Add’ to save your settings.

AOL Mail

  1. Click ‘Options’ > ‘Mail Settings’ > ‘Spam Settings’.
  2. Under ‘Sender Filter’, choose ‘Allow mail only from addresses I specify’.
  3. Enter the domain you want to whitelist and click ‘+’.
  4. Save your changes.

Zoho Mail

  1. Go to ‘Settings’ > ‘Anti-Spam List’.
  2. Under ‘Whitelist’, click ‘Add new whitelist email’.
  3. Enter the domain you want to whitelist and click ‘Add’.

ProtonMail

  1. Go to ‘Settings’ > ‘Filters’.
  2. Click ‘Add’ under ‘Whitelist’.
  3. Enter the email address or domain you want to whitelist and click ‘Save’.